After registering on Karatbit exchange, you will be asked to activate 2-Factor Authentication (2FA).
In this tutorial you will learn how to activate 2FA and how to use it to securely login into your Karatbit account.
To protect your account from hackers and spammers, now activation of 2FA is mandatory. (You won’t be able to access your Dashboard or Settings unless you do that)
When you log into your Karatbit account for the first time, upon scrolling down you will see this message (Screenshot #1 below)
You are not allowed to place orders. Please activate your 2FA!

Screenshot #1
What is 2-Factor Authentication?
2-Factor Authentication is a 6-digit code similar to a PIN number you use for your debit or credit card. It’s a security measure which protects your account from hackers.
In case your password gets stolen and you have 2-Factor Authentication activated, it’s going to be challenging for them to access your account.
To activate your 2FA, follow the directions below. Or watch the video with similar directions (skip to 3:53)
How to activate 2-Factor Authentication after registering
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Once you are logged in your Karatbit account and seeing You are not allowed to place orders. Please activate your 2FA! message, click on the 2FA link
- You will see a set of instructions how to activate your 2FA (Screenshot #2 below)
Screenshot #2
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In short, what you do, is you download Google Authenticator app on your smartphone and scan the provided QR code with this app.
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To get a Google Authenticator app, click on Android or iOS logo (or just follow the links I provide here)
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Note: The code in the Code field is vital for your 2FA recovery in case your phone is damaged or lost. So, please write down this code on the piece of paper and keep it a safe place.
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Once you download the app, open the app and scan the QR code provided on the page. To scan the code, click on the red circular ‘+’ icon at the bottom right of the app and select Scan a barcode
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After scanning, your Google Authenticator will say Secret saved. That means, your phone is paired with Karatbit platform now.
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In order to activate 2-Factor Authentication, in the Secret field, type in a 6-digit password generated by your Google Authenticator app. You should see this password on the screen right after you scan the QR code. It will say Karatbit Exchange followed by your email addresss in brackets.
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For example, let’s say your Google Authenticator shows you this password: 479384. Type 479384 in the Secret field.
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Click Activate. Once you see Factor Authentication is already enabled message that means your 2-Factor Authentication is activated. Congrats, now you are protected from hackers!
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Know this about Google Authenticator app:
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Google Authenticator generates a new one-time password every 60 seconds.
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Every time you want to access your Karatbit account, you will need to enter a password provided by Google Authenticator. This means that you need your smartphone every time you want to login into Karatbit.
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If you lose your smartphone (that means you won’t have Google Authenticator), you won’t be able to log in into your account. In order to access your account again, you will need to use the 2FA recovery code you wrote down on a piece of paper.
How to use 2FA to securely login into your Karatbit account
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At this point you are logged in. To practice logging in with 2FA, click on Logout in the upper right
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Then log in again. Type in your email and password and click Log In.
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Then the system will ask you for Your 2FA code (Screenshot #3 below). Go back to your Google Authenticator app, enter the password displayed and then click Log In.
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If you type a wrong password the Secret Invalid message will come up. Simply try the next generated password and click Log In again and you will be greeted with the welcome message.
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Comment below or reach me at mivaniuk@shaw.ca with any questions 🙂
What happens when you try logging in and the part of the 2FA code tells you that secret invalid no matter how fast you insert the code .
What happens when you wrote the wrong code and how can you get a new code and recover your account .
Hi Thabang,
If you entered the code more than 10 times, then the code you are entering may not be associated with your account (you have 60 seconds to enter).
If you use Google Authenticator for several accounts, are you sure that this code is associated with this Karatbit account?
If you are sure, than I’d clear cookies and try entering the code again.
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If it doesn’t work:
1. Then I’d email Karatbit at support@karatbit.com and ask them to disable 2FA code for your Karatbit account.
It will be faster if you call: +1 224 829 00 47 (Canada or US) or +49 (0) 711 128 970 00 (EU and UK).
2. Then re-install Google Authenticator app on your phone.
3. Then log in into your Karatbit account once Karatbit deactivated your 2FA.
4. After that, just re-activate 2FA and you should be good to go.
Have joy in 2020 🙂